Legal notice
LEGAL NOTICE / IMPRINT
Last updated: 25 August 2026
Shop operator and contractual seller
VYN Global Distribution GmbH
Oetlingerstrasse 74
4057 Basel
Switzerland
Website: www.vyn.one
Email: hello@vyn.one
Contact form: https://www.vyn.one/pages/contact
Commercial Register: Canton of Basel-Stadt, Switzerland
Commercial Register No.: CH-270.4.010.312-1
UID / VAT No.: CHE-211.980.020 MWST
VYN Global Distribution GmbH operates the online shop at www.vyn.one. Unless another seller is expressly stated during checkout, in the order confirmation, or on the invoice, orders placed through www.vyn.one are concluded with VYN Global Distribution GmbH.
Trademark ownership and intellectual property
VYN and LONG LUXE are trademarks owned by VYN Switzerland AG.
VYN Switzerland AG
Turnerstrasse 8
4058 Basel
Switzerland
UID / VAT No.: CHE-403.262.366 MWST
Commercial Register No.: CH-270.4.007.048-4
VYN Global Distribution GmbH uses the VYN and LONG LUXE trademarks with the authorisation of VYN Switzerland AG. Trademark, design, product concept, logo, name, brand asset, and related intellectual property rights remain with their respective rights holders unless expressly agreed otherwise in writing.
Customer service and product enquiries
For questions about products, orders, delivery, returns, exchanges, sizing, care, product safety, or complaints, contact:
Email: hello@vyn.one
Contact form: https://www.vyn.one/pages/contact
UK service and fulfilment contact
VYN SWITZERLAND LTD
Company number: 13951401
Registered in England and Wales
Flat 21, 261 Green Lanes
London, England, N4 2UX
United Kingdom
VYN SWITZERLAND LTD supports UK-related service, fulfilment, and operational matters within the VYN corporate structure. It is not the contractual seller for orders placed through www.vyn.one unless this is expressly stated during checkout, in the order confirmation, or on the invoice.
EU service, fulfilment, and product safety information
For EU-related customer service, fulfilment, and product safety enquiries, contact VYN Global Distribution GmbH at the contact details above. Where applicable product safety law requires an EU-based responsible economic operator, the relevant responsible person or economic operator is identified on the product, packaging, parcel, accompanying document, or relevant product page.
Product safety contact
For product safety questions, product-related incidents, recall information, or safety notices, contact:
VYN Global Distribution GmbH
Oetlingerstrasse 74
4057 Basel
Switzerland
Email: hello@vyn.one
Phone: +41 78 348 21 30
Online shop information
Product descriptions, prices, taxes, payment options, delivery costs, delivery times, return rights, cancellation rights, warranty information, and product safety information are provided on the relevant product pages, during checkout, and in the applicable VYN legal policies.
Customers can review and correct their order details before placing an order. After an order is placed, VYN sends an electronic order confirmation to the email address provided during checkout.
Alternative dispute resolution
We aim to resolve customer concerns directly through our customer service at hello@vyn.one.
Unless required by applicable law, we do not participate in proceedings before consumer dispute resolution bodies. For customers in the European Union, information about recognised consumer dispute resolution bodies is available through the European Commission's Consumer Redress in the EU portal. The European Online Dispute Resolution platform was discontinued on 20 July 2025.
Responsibility for website content
VYN Global Distribution GmbH
Oetlingerstrasse 74
4057 Basel
Switzerland
Email: hello@vyn.one
Editorial responsibility, where applicable
VYN Global Distribution GmbH
Oetlingerstrasse 74
4057 Basel
Switzerland
Liability for external links
This website may contain links to external websites operated by third parties. VYN reviews links with reasonable care at the time of publication. Third-party websites remain under the responsibility of their respective operators. If VYN becomes aware of unlawful or inappropriate content on linked pages, the relevant link will be reviewed and removed where required.
Copyright
Texts, images, product photographs, designs, graphics, logos, trademarks, videos, product concepts, layouts, and other content on this website may be protected by copyright, trademark law, design law, and other applicable laws. Any use, reproduction, distribution, editing, publication, or commercial exploitation requires prior permission from the relevant rights holder unless permitted by mandatory law.