Legal notice

LEGAL NOTICE / IMPRINT

Shop operator and contractual seller

VYN Global distribution GmbH
Oetlingerstrasse 74
4058 Basel
Switzerland

Website: www.vyn.one
Email: hello@vyn.one
Phone: [insert customer service phone number]

Commercial Register: Canton of Basel-Stadt, Switzerland, registration pending
Commercial Register No.: pending
UID / VAT No.: pending
Managing Directors / authorised persons acting on behalf of the company in formation: [insert full names before publication]

VYN Global distribution GmbH, in formation, operates the online shop at www.vyn.one. Unless expressly stated otherwise during checkout, all orders placed through www.vyn.one are concluded with VYN Global distribution GmbH, in formation.

Once the commercial register entry has been completed, this legal notice will be updated with the final commercial register number, UID, VAT number, and authorised signatory information.

Trademark ownership and intellectual property

VYN and LONG LUXE are registered trademarks owned by VYN Switzerland AG in Switzerland, the European Union, the United Kingdom, and the United States.

VYN Switzerland AG
Oetlingerstrasse 74
4058 Basel
Switzerland
UID / VAT No.: CHE-403.262.366 MWST
Commercial Register No.: CH-270.4.007.048-4

VYN Global distribution GmbH uses the VYN and LONG LUXE trademarks under authorisation from VYN Switzerland AG. All trademark rights, design rights, product concepts, logos, names, brand assets, and related intellectual property remain with VYN Switzerland AG unless expressly agreed otherwise in writing.

Customer service and product enquiries

For questions about products, orders, delivery, returns, exchanges, sizing, care, product safety, or complaints, please contact:

Email: hello@vyn.one
Phone: [insert customer service phone number]
Contact form: [insert link if available]

UK service and fulfilment contact

VYN SWITZERLAND LTD
Company number: 13951401
Registered in England and Wales
Flat 21, 261 Green Lanes
London, England, N4 2UX
United Kingdom

VYN SWITZERLAND LTD supports UK-related service, fulfilment, and operational matters within the VYN corporate structure. It is not the contractual seller for orders placed through www.vyn.one unless this is expressly stated during checkout.

EU service, fulfilment, and product safety contact

[Full legal name of EU-based entity / EU responsible economic operator]
[Registered address]
[Commercial register and registration number, if applicable]
[VAT ID, if applicable]
Email: [insert email]
Phone: [insert phone number, if available]

This entity supports EU-related service, fulfilment, product safety, and operational matters within the VYN corporate structure. It is not the contractual seller for orders placed through www.vyn.one unless this is expressly stated during checkout.

For products made available in the European Union, the responsible economic operator or product safety contact required under applicable product safety law will be shown on the product, packaging, parcel, accompanying document, or product page.

Product safety contact

For product safety questions, product-related incidents, recall information, or safety notices, please contact:

VYN Global distribution GmbH, in formation
Oetlingerstrasse 74
4058 Basel
Switzerland
Email: hello@vyn.one
Phone: +41 78 348 21 30

Online shop information

Product descriptions, prices, taxes, payment options, delivery costs, delivery times, return rights, cancellation rights, warranty information, and product safety information are provided on the relevant product pages, during checkout, and in the following policies:

Terms & Conditions
Shipping Policy
Return & Refund Policy
Privacy & Cookie Policy

Customers can review and correct their order details before placing an order. After an order is placed, VYN sends an electronic order confirmation to the email address provided during checkout.

Alternative dispute resolution

We aim to resolve customer concerns directly through our customer service at hello@vyn.one.

Unless required by applicable law, we do not participate in proceedings before consumer dispute resolution bodies.

For customers in the European Union, information about recognised consumer dispute resolution bodies is available through the European Commission’s Consumer Redress in the EU portal.

The European Online Dispute Resolution platform was discontinued on 20 July 2025.

Responsibility for website content

VYN Global distribution GmbH, in formation
Oetlingerstrasse 74
4058 Basel
Switzerland
Email: hello@vyn.one
Phone: [insert customer service phone number]

Editorial responsibility, where applicable:

[insert full name]
c/o VYN Global distribution GmbH, in formation
Oetlingerstrasse 74
4058 Basel
Switzerland

Liability for external links

This website may contain links to external websites operated by third parties. VYN reviews links with reasonable care at the time of publication. Third-party websites remain under the responsibility of their respective operators. If VYN becomes aware of unlawful or inappropriate content on linked pages, the relevant link will be reviewed and removed where required.

All texts, images, product photographs, designs, graphics, logos, trademarks, videos, product concepts, layouts, and other content on this website are protected by copyright, trademark law, design law, and other applicable laws.

Any use, reproduction, distribution, editing, publication, or commercial exploitation requires prior written permission from the relevant rights holder, unless permitted by mandatory law.

Last updated: 29 May 2026